Useyour phone to help you find your car. You can do this in several different ways: On Apple devices, you can ask Siri to remember where you parked. Android phones have a similar feature. You can take a picture of your parking space and the nearest lot sign to reference later. This makes finding your car at the end of a long day much easier. Goodmorning/afternoon, Company ABC. How may I help you? Purchasing department, Frank speaking. Note: If we are taking an external call and talking to a customer, "How may I help you?" is common. If we are taking an internal call, we normally do not say "How may I help you?". For internal calls, saying your name and your department is Receptionist: Good evening. May I help you? Guest : Yes, please. I'd like a room A).. Receptionist : Certainly, Sir. Single or double? Guest : Well, I'd like a room with twin beds. B).. Seea detailed description of the hotel THE TREVONE, Llandudno, photos and customer feedback. Book Now, Pay When You Stay! Enjoy added flexibility when you choose FREE cancellation. Help others make the decision - add your opinion about the hotel (3.5/5) - Total Hotel Score › THE TREVONE, Llandudno, LL30 2LF Llandudno, United Kingdom Severalprograms come intending to help the needy and helpless people. These programs include Free beds, Free food, free Clothes, and free hotel vouchers. This organization provides the free hotel voucher that works for the nights that means you can stay in a hotel for up to 3 nights. Even this facility is dependent on the fund of the Grammarlyorganizes your writing feedback by theme, so you can see how each change will help your readers better understand your message. Show me more. Works Where You Do. Get corrections from Grammarly while you write on Gmail, Twitter, LinkedIn, and all your other favorite sites. Emails and Messages. Gmail; Outlook; k8FgiUB. ENGLISH FOR TOURISTS topic At the hotel 4 Requesting things, letting someone know there is a problem Choose the correct words/phrases to complete the conversation with the hotel reception clerk YOU I can't open the window in my room. It seems to be ________________. struck stocked stuck HOTEL CLERK I'll get someone to take a look at it. Anything else? YOU Yes, how much is the beer in the mini bar? I couldn't find a _________________. listed price list bill HOTEL CLERK It's $5 a bottle. Anything else? YOU Yes, could you tell the people in the room next to us to _________________ at night? They were screaming all night and we couldn't sleep. be quiet quiet silence HOTEL CLERK Absolutely. I'll ask them to keep the noise down. Anything else? YOU No, I think that's it... What time do we have to ________________ tomorrow? check it check out part HOTEL CLERK You'll have to leave your room by 1200 PM. YOU OK. And is there somewhere we can ________________ until the evening? hang out sleep leave our bags HOTEL CLERK Yes, you can leave them in our storage room. CHECK ANSWERS Loading...Page Loading. Please wait. A Receptionist and A Client Receptionist Hi, welcome to the GrammarBank Hotel. How can I help you? Client Hi, I would like a room for tonight. Do you have any vacancies? Receptionist Yes sir, would you like a single room, or a double room? Client A single room, please. Receptionist How long will you be staying? Client For three nights. Receptionist Okay, would you like a king size bed or a queen size? Client Well, king size bed, please. Receptionist Smoking, non-smoking? Client Non-smoking. Receptionist Sure, and would you rahter have a room with a view of the ocean or the forest? Client It doesn't really matter to me, whichever one is cheaper. Receptionist Sure, it's going to be $55 per night. Can I have your ID, please? ClientHere it is. Receptionist Alright, Could you sign here, please? Client No problem. Do you accept American Express? Receptionist Sure, any Visa, Master Card or American Express. Client Perfect, here is my card. Receptionist Thank you. Is there a phone number where you can be contacted? Client Yes, it is 333-3333. Receptionist Okay. Here's your key. Your room number is 276. It's on the 2nd floor, you can take the elevators behind us. If you need anything, just dial 9 for the reception. Client Thank you for your help. Receptionist My pleasure. Enjoy your stay! ↑▲▲▲▲▲▲▲↑ By Last updated August 13, 2022 Check In Champion 20 Essential English Phrases for Hotel Receptionists Hotel receptionists are constantly communicating with people from different countries and cultures because they are often the first people you meet when on vacation outside maybe some of the airport crew. This is why hotel receptionists have such an important job. In this post, we’re going to cover why English is so important for hotel receptionists and 20 expressions that all hotel receptionists must know to be able to communicate with every international visitor that walks in the door. Contents Why Should Hotel Receptionists Learn English? 20 English Expressions Every Hotel Receptionist Should Know Welcoming Guests Taking Reservations Checking Guests In Giving Information, Offering Assistance and Handling Complaints Checking Guests Out Download This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. Download Why Should Hotel Receptionists Learn English? Just look at how busy airports are these days and you’ll realize how popular international travel and tourism has become. It’s common for people to simply hop on an airplane and cross the planet for vacation or business, any time of the year. In fact, according to the international travel industry has grown from 528 million tourist arrivals in 2005 to billion in 2015. It’s expected to hit billion by 2030. Now that’s a lot of international visitors you’ll be welcoming to your city if you’re a hotel receptionist. And as a receptionist, you need to be able to communicate with all of these travelers. You’ll be checking them in and out of the hotel and answering questions about your local area. Does that mean you need to speak every language on the planet? Fortunately, no. But you do have to be fluent in English because English is the lingua franca—the common language people all over the world use to communicate with each other. Learning English is an efficient way to be prepared for any conversation with almost any guest at your hotel. This won’t just make your day-to-day life easier—it’ll also make you more valuable as a hotel employee. For all you hotel receptionists, here are the most commonly used expressions you’ll need to communicate with your international guests. You can hear many of these expressions in use by native English speakers on the immersion program FluentU. This program aims to teach English naturally through authentic videos like movie clips, music videos, interviews and more. You can also check the meaning of any word at a click through the interactive subtitles, as well as add words and phrases to flashcard lists for later review with personalized quizzes. Welcoming Guests As a hotel receptionist, your job isn’t only to greet guests but also to make them feel welcome. A friendly smile and a warm greeting make a great start. Hello, welcome to [name of your hotel]. Here’s a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in. How can I help you today? You can ask your guest this simple question at the beginning of their visit, or at any time during their stay. For a guest who’s new to your city, knowing that you’re there and ready to help will make them feel right at home. Taking Reservations Most guests make their reservations online. However, if they’re unable or unwilling to do that, they may make their reservations by phone. If that’s the case, here are some standard questions you might ask What’s the date of your arrival? Ask your guest when they’re planning to arrive and check into the hotel. When are you planning to check out? You’ll also need to ask when they’re planning to leave or check out of the hotel. How many people is this reservation for? You’ll need to know the size of the group or number of people to reserve rooms for. What type of room would you prefer? Some guests may have a preference for a certain type of room. Ask if they’d like a room for one person single or two people double. Some hotels offer different types of rooms for guests who don’t smoke non-smoking rooms and rooms with views for example, ocean view/sea view, mountain view or lake view. Checking Guests In Do you have a reservation? This is one of the first things you will ask a guest when they walk up to the reception desk. Not all guests have reservations. Some simply walk in and ask for a room. What name is the reservation under? If the guest has a reservation, find out the name of the person it’s under associated with. That way you can pull up their information on your computer screen. Could I have your ID and credit card, please? When checking in, hotels usually require the credit card of the guest and some form of identification ID like their passport or driver’s license. Using the modal verb could will make you sound more polite and professional. Your room is on the [number] floor, room number [number]. Tell the guest which room they’ve been assigned given. For instance, you might say Your room is on the 9th floor, room number 925. Breakfast is served from [time] to [time] every morning at/in [location/room]. Many hotels provide a free breakfast to guests every morning as part of their stay. If this is the case at your hotel, inform your guest about the time and place where they can enjoy the breakfast. So you might say Breakfast is served from 6 to 9 every morning in the dining area. Is there anything else I can help you with? This is a customer-friendly question you could ask after assisting a guest. In case they need more information or assistance, let them know that you’re always there to help. This is a good question to keep in mind. Enjoy your stay. Be sure to wish your guest a pleasant stay after you check them in. Giving Information, Offering Assistance and Handling Complaints A big part of your job as a hotel receptionist is to make guests feel at home and well taken care of during their stay. You’re the person guests come to for information, assistance and yes, even complaints. We have [scheduled services] that run to/from [location]. You’ll find [information] in/at/by [location]. Hotels often offer arranged transportation services like buses and tours that guests can use freely to travel to locations like the airport, local tourist attractions and shopping areas. These two statements are useful for informing your guests about these services. Feel free to adapt them to suit different situations We have a shuttle bus service that runs to the airport from here. You’ll find the shuttle schedule by the front door. We have city tours that run between here, Disneyland and Universal Studios. You’ll find brochures of all our city tours to the left of this lobby. To get to [location], just… Guests often ask for directions on how to get to a certain location either within the hotel or outside. This statement can easily be adapted to suit different situations. To get to the gym, just go down this hallway and turn left. It’s the second door on your right. To get to the nearest McDonald’s, just cross the street outside the hotel and walk straight. I’m sorry about that. Let me see how we can fix that right away. Your guest might mention …or, yell something they’re unhappy about. Maybe their towels need changing or their TV isn’t working. With the polite expressions above, you can apologize to the guest even if it’s not your fault and offer to fix the problem. If you need anything else, please let us know. Here’s another customer-friendly expression to let your guests know they can always contact you if they need help with anything else. Checking Guests Out Could I have your room number and key, please? When your guest is ready to check out, start by asking for their room number and key. Here again, use the modal verb could to sound more polite. Your total is [amount]. How will you be paying for this, please? Let them know the total amount for their stay and ask them how they prefer to pay. Some guests may prefer to pay by credit card, others may pay with cash, etc. Your total is $243. How will you be paying for this, please? Thank you and hope to see you again soon. This is a great way to say goodbye, thank your guest and send them off on a happy note. If they’re continuing their vacation to another location, you could add Enjoy the rest of your vacation. If they’re leaving for home, you could add Have a pleasant trip home. If you’re a hotel receptionist or hoping to become one, you’ll find this list of expressions useful as you set out to welcome visitors who’ve come from all over the world to visit your country. Remember, practice makes perfect and the more you practice using these expressions, the more confident you’ll become. Good luck! Download This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. Download Good evening é um cumprimento super comum entre os nativos da língua você sabe o que quer dizer essa expressão e conhece os contextos apropriados para utilizá-la?Continue com a gente para descobrir!O que significa good evening?Good evening é o mesmo que boa forma, assim que o sol começa a se pôr, já está liberado usar a saudação – mas nem que a gente já tem um pouco mais de intimidade com o inglês, deve ter percebido que o good night também é muito usado nesse período do tanto o good evening quanto o good night signifiquem boa noite, existem, contudo, ocasiões específicas e mais adequadas para utilizar cada um deles, como veremos no próximo vamos treinar a pronúncia da nossa saudação da vez gud usar good eveningPara usar o good evening corretamente, não tem nenhum empregamos a saudação para cumprimentar pode ser usada na chegada em uma festa, durante a abertura de uma reunião ou simplesmente para dar boa noite a alguém que acabamos de caso, substituir o good evening por “olá” mentalmente pode ser uma boa estratégia para memorizar seu uso o good night é usado quando queremos nos despedir. Logo, se você acabou de chegar no restaurante para jantar com seu amigo, ao encontrá-lo, deverá dizer good de pagarem a conta e encerrarem o encontro, é good night que você deve dizer para se despedir da suma, use Good evening para cumprimentar. Good night para que good evening também é um método mais formal de saudar você pode transformá-lo em uma saudação mais casual simplesmente dizendo evening!Frases com good eveningAgora que você já sabe a situação ideal para usar o good evening, vamos de exemplos?A seguir, você confere ainda frases com o good night para não confundir os dois nunca mais!Observe Good evening, sir. How can I help you? Boa noite olá, senhor. Como posso ajudá-lo? Thank you all and good night. Until next time. Obrigadoa a todos e boa noite. Até a próxima! Evening, guys. How about a movie session at Paula’s? Boa noite, galera. Que tal uma sessão de filmes na casa da Paula? Good evening, mister Jones. My name is Luke, at your service. Boa noite, senhor Jones. Meu nome é Luke, a seu serviço. Evening, everyone. This is my boyfriend, Paul Smith. Boa noite, pessoal. Esse é o meu namorado, Paul Smith. We have to go now. Good night and see you tomorrow! Nós precisamos ir embora agora. Boa noite e até amanhã! Good evening, ladies and gentlemen. Welcome to the circus! Boa noite, senhoras e senhores. Bem-vindos ao circo! It was great to see you. Good night! Foi ótimo ver você. Boa noite!Gostou?Para se aprofundar mais nesse assunto, dá só uma olhada nesta aula em vídeo sobre como dizer boa noite em para fazer também uma aula grátis com a EnglishBay – o seu curso de idioma online!

at the hotel good evening can i help you